Cyber Edge Hosting provides multiple support channels to ensure you receive fast and effective assistance whenever you need it. Whether you have a pre-sales question or require technical support, our team is available 24/7 to help.

Before contacting support, we recommend reviewing the resources available in our Knowledge Base, as many common questions and issues are already answered there.

Our Knowledge Base contains step-by-step guides, tutorials, and answers to frequently asked questions covering both pre-sales and technical topics.

Using the Knowledge Base allows you to:

To begin, simply visit the Support Center and use the search bar to find relevant articles.

If you are unable to find the information you need in the Knowledge Base, you can contact our support team directly through one of the options below.

All available contact methods can be accessed from the Support menu in the navigation bar on our website.

For quick questions or real-time assistance, you can start a live chat with our team.

To begin a chat:

Live chat is ideal for general questions, guidance, and time-sensitive issues.

For technical issues, account-related requests, or detailed inquiries, we recommend submitting a support ticket.

Support tickets allow our team to:

You can create a support ticket at any time through the Support menu in your account.

Our support team is available 24 hours a day, 7 days a week, including weekends and holidays. No matter when an issue arises, assistance is always available.

Whether you prefer self-service resources or direct assistance, Cyber Edge Hosting offers flexible support options to meet your needs. Start with the Knowledge Base, and if you need further help, our team is always just a chat or ticket away.