If you are on holiday or temporarily unavailable, you can set up an email autoresponder. This automatically sends a predefined reply to anyone who emails you, letting them know you are away.
Creating an Autoresponder
Log in to your cPanel account.
In the Email section, click Autoresponders.
Click Add Autoresponder.
Fill in the required details:
Interval: Specify the number of hours the autoresponder should wait before replying to the same email address again.
Email: Enter the email address you want the autoresponder for (e.g., for
[email protected], entersupport).Domain: Select the correct domain from the dropdown if you have multiple domains.
From: Enter the name that the autoresponder message will display as the sender.
Subject: Enter a subject line for the autoresponse (e.g., “Out of Office” or “I am on vacation”).
Set the Start and Stop times for your autoresponder.
Click Create to activate the autoresponder.
Removing an Autoresponder
In cPanel, go to the Email > Autoresponders section.
Under Current Autoresponders, locate the email address you want to remove.
Click Delete next to the email address.
Confirm by clicking Delete Autoresponder.
Notes
The Interval ensures that the same sender does not receive multiple automated replies in a short period.
Autoresponders are ideal for vacations, business closures, or temporary absences.
You can edit an existing autoresponder at any time to update your message or schedule.